Master of Healthcare Administration

Mission Statement

The Master of Health Administration (MHA) program is dedicated to providing educational and research opportunities to working adults who are seeking develop and enhance the business skills required within the field of healthcare. Graduates from this degree program are able to apply critical thinking skills to solve complex business problems encountered within the United States healthcare system; analyze organizational models appropriate for varying healthcare entities; apply theories of quality improvement; analyze legal and ethical practices specific to healthcare organizations; apply management and marketing strategies specific to healthcare organizations; apply appropriate analytical methodologies to improve the effectiveness of business decisions within healthcare organizations; develop strategies for the promotion of innovation within healthcare organizations.

MHA Program Overview

The Master of Health Administration (MHA) degree is a 30-hour program and modeled after a cohort style, with students starting together each fall and spring semester. The MHA program is comprised of 10 courses, with all courses being offered in an entirely online format. MHA courses are available for students admitted to the MHA program only. Other LMU students may attend an MHA course with permission from the program director.

Expected outcomes of the MHA include:

  • MHA1  Analyze various organizational models of healthcare businesses to develop and apply strategic and managerial methods appropriate for differing medical entities.
  • MHA2  Apply theories related to quality improvement within the healthcare industry to initiate, plan, execute, monitor, and control continuous improvement, patient satisfaction, and organizational livelihood.
  • MHA3  Analyze current issues and topics affecting the U.S. healthcare system to develop business solutions for challenges confronting Healthcare Administrators using theory, best practices, and modeling techniques.
  • MHA4  Analyze legal and ethical practices within the field of healthcare administration and the implications to healthcare providers.
  • MHA5  Examine business principles relating to management, marketing, finance, and human resource development, and apply related strategies within the healthcare environment.
  • MHA6  Identify and apply appropriate analytical methodologies to improve the effectiveness of business decisions within healthcare organizations.
  • MHA7  Develop strategies for the promotion of innovation and entrepreneurship within healthcare organizations.

MHA Admission Requirements & Procedures

Applicants must submit the online application for admission, a personal statement, the $50 application fee, a current resume, official transcripts showing the completion of a regionally accredited bachelor’s degree with a 2.75 GPA, official transcripts of all other undergraduate and graduate course work from accredited institutions, and two (2) recommendation letters from professionals in the field who are familiar with their work and ability and can, therefore, evaluate potential for success in the graduate program.

International students must have a minimum score of 70 on the Test of English as a Foreign Language (TOEFL) or a six (6) on the IELTS exam. In cases where a foreign student is otherwise qualified for admission to the program, but his/her TOEFL score indicates the need for additional English language instruction, he/she might be admitted conditionally to the program pending satisfactory completion of the necessary courses.

If an applicant, domestic or international, has completed their bachelor’s degree in a country other than the United States, the applicant is required to submit a degree evaluation report from a reputable credentialing service (WES – World Education Services, that demonstrates degree and course equivalency. The official report for each degree evaluation report must be submitted directly from the credentialing service and provided to the School of Business; Graduate Department; 421 Park 40 North Blvd., Knoxville, TN 37923.

The admission decision is based on an evaluation of all application materials submitted by the individual. The following are criteria utilized in the decision process:

1. MHA Application
2. Previous work experience
3. Undergraduate GPA
4. Graduate GPA
5. Specific course work completed 6. Two recommendation letters
7. Personal statement

MHA Handbook

Upon admission, MHA students will be provided with the School of Business Master of Health Administration Handbook. This handbook outlines policies and procedures pertaining to the MHA program. Students are required to thoroughly read the handbook and sign the Lincoln Memorial University School of Business: Master of Health Administration (MHA) Consent Form. Students will not be allowed to register if the consent form has not been signed and submitted to the appropriate personnel.

Maximum Program Completion

Students who enter the MHA graduate program must complete their studies for their graduate degree within five (5) years after initial registration. An extension may be requested of the Program Director for personal or professional reasons.

MHA Graduation Requirements

No student will be allowed to participate in Commencement exercises until all degree requirements have been met.

The following requirements must be met for earning an MHA degree:

  1. Completion of 30 semester credit hours of approved MHA courses
  2. A minimum cumulative GPA of 3.0 (B)
  3. The receipt of no more than two course grades of ‘C’ or below.
  4. Completion of all outcomes assessment testing and activities
  5. The completion of the MHA degree within five (5) years
  6. Payment of all fees

Final Evaluation for the MHA Program

As part of the outcomes assessment procedures, students are required to complete the following items prior to graduation:

  • An exit interview
  • All graduating student surveys

Degrees and Certificates


MBA-614: Administration of Healthcare Organizations

Credits 3

This course provides an introductory level overview of the United States Health Care system, including a basic understanding of pertinent historical, current, political, organizational, human resources, financial, and quality issues. The course will explore basic principles and tools of management, including the planning, organizing, directing, and controlling functions of healthcare organizations. The course is designed to provide students with a working knowledge of current healthcare institutional structures and delivery systems, as well as the evolving health needs of U.S. citizens. Students research organizational structure and theory appropriate for healthcare administration. Emphasis is placed on the basic concepts and issues that are associated with the management and regulation of health care providers and the delivery of services. Evolving alternative delivery systems are reviewed, as are changes occurring in the field of healthcare management.

MBA-615: Healthcare Topics & Issues

Credits 3

Current Issues in Healthcare Administration is an integrative course focused on the current trends, topics, and issues affecting the U.S. healthcare system. This course will address the issues that lead to health policy formulation and the complexities of the U.S. healthcare delivery system. Current publications and periodicals will be reviewed to facilitate a real-time understanding of evolving healthcare issues. Developing and future trends are researched as they relate to the healthcare environment at local, state, and federal levels.

MBA-619: Quality Improvement in Healthcare

Credits 3

This course examines the key aspects of quality management and performance improvement in healthcare. Attention is given to quality management principles, such as quality assessment, risk management, utilization management, outcomes assessment, and benchmarking to improve healthcare services and patient safety. The principles and techniques of quality improvement will be presented and applied to patient care and management of services in healthcare organizations.

MBA-620: Healthcare Law & Ethics

Credits 3

This course introduces key information and concepts for managers on the legal basis and application of law in the health care industry. This course examines ethical problems and issues facing health care managers. Notable laws relating to healthcare administration, security, and privacy within the field of medicine, will be researched in order to ensure that students are well educated on the processes involved in dealing with sensitive information and materials.

MHA-601: Human Resource Development in Healthcare

Credits 3

Human Resource Development in Healthcare: Human Resource Development in Healthcare examines the policies and procedures relating to the management and development of human resources within healthcare environments. Topics include the analysis of job design, recruitment, selection, training, development, and maintenance of a qualified and productive workforce within a healthcare setting.

MHA-602: Financial Management in Healthcare

Credits 3

Financial Management in Healthcare: Financial Management in Healthcare focuses on the application of finance theory, principles, and concepts within the realm healthcare organizations. Special emphasis will be placed on the allocation of resources, payment systems, capital investment decision-making, long-term debt financing, and budgeting.

MHA-603: Strategic Marketing in Healthcare

Credits 3

Strategic Marketing in Healthcare: Strategic Marketing in Healthcare is designed to provide knowledge of effective marketing practices within the context of the healthcare field. The course will examine the following issues relevant to healthcare marketing: 1) the role of marketing in healthcare organizations; 2) the development of a strategic healthcare marketing plan; 3) consumer research in the healthcare environment; 4) marketing strategies related to physicians, hospitals, health technologies, social causes, and pharmaceuticals.

MHA-604: Healthcare Analytics

Credits 3

Healthcare Analytics is designed to provide knowledge of analytical concepts, methods, and business intelligence technologies used within the field of healthcare. The course will explore various analytical and statistical techniques that may be applied to improve evidence-based decision-making related to healthcare claims and cost, research and development, clinical data, patient behavior, and epidemiology.

MHA-605: Entrepreneurship & Innovation Healthcare

Credits 3

This course is designed to promote entrepreneurial and innovative thinking within field of healthcare. The course will analyze various business models and trends present within the healthcare technology sector that have led to improvements in consumer health and well-being. Specific focus will be placed on pharmaceuticals, biotechnology, life science startups, medical devices, and information technology. For each of these sectors, information concerning commercialization, growth, revenue, regulatory compliance, and issues posed by activist payers and consumers will be examined.

MHA-606: Strategic Management in Healthcare

Credits 3

This capstone course synthesizes concepts learned within the Master of Health Administration (MHA) program. Students will apply strategic management principles to a research project that involves the formulation, implementation, and execution of organizational strategy for the purpose of business growth and sustainability within the field of healthcare. Topics will include strategic management competencies, market structure, business models, strategic alliances, mission and vision formulation, external and internal environmental analyses, strategic plan development, business plan development, and more.